Problem with toms - need help!!!!

[cjh8686]

So, I got my 2box yesterday and was fully amped and ready to go when taking it out of the box.  First, a screw stripped the thread inside the bass bracket screw hole - in searching this forum, I found the fix to that.  Another problem arose, however.  My second tom (this is all right out of the box, no messing with settings or anything) plays a rim shot and the rim plays a tom sound - they are reversed.  I tried plugging it into different tom slots and it does the same thing.  Does anyone know why this is happening or how I can fix it, short of sending it back to the American distributor?  Thanks!

[Jman]

Since you confirmed this is happening only on this tom and it is the same on multiple tom inputs ... it appears you have a tom with it's jack wired incorrectly. The wire that should go to the Tip of the jack is wired to the Ring of the jack and vice versa. With a new tom like that you will prolly want to return it. If it were me I would just desolder those 2 wires and solder them back to the proper terminals. But I solder nearly every day. J

[Murgen]

Since you confirmed this is happening only on this tom and it is the same on multiple tom inputs ... it appears you have a tom with it's jack wired incorrectly. The wire that should go to the Tip of the jack is wired to the Ring of the jack and vice versa. With a new tom like that you will prolly want to return it. If it were me I would just desolder those 2 wires and solder them back to the proper terminals. But I solder nearly every day. J

Old solders never die, they melt away ... 😜

[cjh8686]

Oddly enough, I switched out the cable and that seemed to do the trick...I don't know, they must have given me a bad cable because when I used it on the kick drum, it didn't do anything, so switching out the cables seemed to cure the problem